Recent Why SERVPRO Posts

Responsive, Ready and Qualified

3/28/2022 (Permalink)

SERVPRO of Charles County and SERVPRO of Oxon Hill are available 24 hours a day for emergencies, large or small. Depending upon the situation, immediate action may be crucial. A delay of just a few hours can greatly increase the severity of the damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis.
Serving our community for over 35 years, SERVPRO of Charles County and SERVPRO of Oxon Hill have the specific training and experience to help you through this tough time. 

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property.

Our Commitment to our Community

3/28/2022 (Permalink)

Children Holding Hands Communities begin with Children

Why choose SERVPRO® of Charles County and SERVPRO® of Oxon Hill? With many other choices available, we stand out because of our local ties and commitment to our community. We are not just about work, work, and work. At SERVPRO® of Charles County and SERVPRO® of Oxon Hill, we believe a strong and cohesive community can grow and flourish. We understand the importance and responsibility of giving back to the community. When you give back through donations, volunteerism, promotions, we broaden our horizons and perceptions of the world. We realize what actually matters and are thankful.

To demonstrate our commitment to our community, we continue to support the Children’s Aid Society. The Children’s Aid Society is all about improving the quality of life for struggling Charles County families and children. We stand behind their goal of offering basic amenities of life like food, clothing, holiday assistance and much more.

The importance of community service lies in the fact that it connects us to the community by improving it, and making it a better place for all of us to live in.  SERVPRO® of Charles County and SERVPRO® of Oxon Hill are here to help!

Exceeding our Customers Expectations

3/28/2022 (Permalink)

Exceed Expectations Exceeding our Customers' Expectations

After commercial or residential damage, it is necessary to begin the restoration process as soon as possible. Analyzing the damage on your own leaves behind many unnoticed areas that can cause havoc later or can lead to a bigger damage to your property.  SERVPRO® of Charles County and SERVPRO® of Oxon Hill are professionals equipped to take care of everything, from analyzing to repair and restoration.

Why SERVPRO® of Charles County and SERVPRO® of Oxon Hill?

  • Services on Time: We provide emergency services and are at your service as soon as you reach out to us for help.
  • Expert Personnel and Technology: We provide highly trained technicians who are familiar with advanced technology designed for property damage restoration. With IICRC industry certifications, our staff is equipped with the knowledge to restore your property.
  • Low Restoration Costs on High Quality Process: Our “restore first” mentality helps to lower costs and get you back in your home or business sooner. This focus relies upon our specialized training and equipment to restore your property back to pre-event condition.
  • Insurance Claim Handling: We are also experts in handling insurance matters. If you have no experience in filling the insurance claims, then we can provide stress-free claims process where we manage the insurance paperwork and process.

Trained experts of SERVPRO® of Charles County and SERVPRO® of Oxon Hill are available 24*7 for emergency requirements and are reachable at (301)‌ ‌753-8313.

Knowledge is Key

1/31/2022 (Permalink)

Key The more you know!

SERVPRO® of Charles County and SERVPRO® Oxon Hill works to support commercial and residential customers. Available 24 hours a day and 7 days a week, we are ready to support you whether your facility is a hospital, school, college, apartment complex, hotel, casino or home. Our knowledge and experience at SERVPRO® of Charles County and SERVPRO® Oxon Hill is over 35 years plus strong and we are only getting better and stronger.

Our Crew Chiefs and Technicians are trained on the latest and most up-to-date technology which helps us stay on top of our game and fully prepared to deliver quality service to you. We are constantly learning and improving our skills. There is so much to learn in this industry that our guys are constantly searching for new and more efficient ways to help improve our abilities to handle disasters.  Additionally, we use the most recent equipment in order to provide the best for your property. No matter the size of your emergency, SERVPRO® of Charles County and SERVPRO® of Oxon Hill are here to help! What is better than having those that genuinely care, help you restore your home or business? We can be reached by calling (301) 753-8313 for water damage repair and restoration service.

SERVPRO Helping Friends and Neighbors

5/24/2021 (Permalink)

Family home We are here to help!

No one can prepare for the stress that fire, smoke, water, or mold damage in your home or place of business can cause. Feeling confused, violated, upset, and unsure of how to move forward and fix the situation can be very daunting.

Here at SERVPRO of Charles County and SERVPRO of Oxon Hill, we have trained IICRC (Institute of Inspection Cleaning and Restoration Certification) experts who receive continued training throughout their employment and provide 24-hour services. We know how hard this can be for you; we know how frustrating and confusing this situation is for you. That is why we at SERVPRO believe in treating all our customers like family. There is no better feeling than knowing we are helping our friends and neighbors get back on their feet, restore their homes and businesses. What is better than having those that genuinely care help you restore your home or business? Contact SERVPRO at 301-753-8313.

Dirty Duct Cleaning!

4/13/2021 (Permalink)

The spring is a time to refresh, reinvigorate and renew.   Is your home ready for the spring season? Now is the perfect time of year for air duct cleaning.  Spring is when we tend to focus on a clean house, but what if it is not as clean as you imagine.  Air ducts can collect a lot of dust, dirt, and allergens that are not visible.  As air conditioners draw in outside air, they may also pull contaminants.  Duct cleaning is a complicated job and SERVPRO has professional technicians with specific knowledge to do a thorough job. Some indicators that you should have your ducts cleaned include:

  • In an annual service of your air conditioning system, if mold is detected, then you should have your ducts cleaned.
  • If your home has been newly renovated home, then your ducts should be cleaned from the dust and dirt that may have resulted from the construction
  • If your home is still dusty despite cleaning, take a look at the supply and return vents and if they look dirty, it may be time to schedule a duct cleaning.
  • Every year your heating and cooling costs should be predictable and similar to the previous year. However, if those costs have increased then you should schedule a duct cleaning.

At SERVPRO of Charles County and SERVPRO of Oxon Hill, our professionals will be able to help you with keeping your air ducts clean. Feel free to contact us for more information about our services today!

Help... Mold!

3/24/2021 (Permalink)

Expert Mold Remediation Expert Mold Remediation

Mold is one such thing that can grow unnoticed; sometimes it is visible and sometimes, hidden inside the walls/tiles, and can devastate your property without warning. Besides affecting your property, it can have effects on your health as well. With the winter thaw and the start of spring, it is important to be on the lookout for any signs of water intrusion or water leakage which can result in mold.  Mold is tiny and everywhere, thrives on moisture and often smells. Mold spreads quickly and can impact your property and personal belongings, and thus, mold remediation becomes essential.  

Why SERVPRO® of Charles County and SERVPRO® of Oxon Hill?

  • We are faster to any size disaster and we start the remediation process immediately after you contact us.
  • We are highly trained and certified and have invested in the proper equipment and tools to restore your home quickly and efficiently.
  • We are experts in repairing the contaminated space.

These professional services are available for commercial mold remediation as well. SERVPRO®‌ ‌of‌ ‌Charles‌ ‌County‌ ‌and‌ ‌SERVPRO®‌ ‌of‌ ‌Oxon‌ ‌Hill‌ are here to help 24 x 7 at (301)‌ ‌753-8313. ‌Our experts ‌inspect, ‌ ‌assess‌ and remediate the mold ‌with‌ ‌specialized‌ ‌equipment ‌and‌ many years of ‌expertise and knowledge‌.

Spring has Sprung!

3/22/2021 (Permalink)

Happy Spring Cleaning! Happy Spring Cleaning!

Birds are chirping and flowers are blooming!  Spring cleaning is a tradition that allows us to revitalize and spruce up our living and working spaces, although with this year of COVID, the two have in many cases become one and the same.  We are looking forward to the excitement of spring and summer and the chance to make wonderful new, positive, healthy and happy memories.

A healthy environment is as critical in your office workspace as it is in your home.  It is important to keep your office space clean and well-maintained. Currently, sanitization and professional cleaning have become a primary necessity for all office spaces. We at SERVPRO are here to help you keep your customers and employees safe, and let everyone know you've chosen a higher standard of clean. 

As a professional office cleaning Service, we have the right tools, equipment and expertise in cleaning offices. We can save a lot of time and effort, allowing you to focus on the necessities of your business.

Good spring cleaning keeps everyone happy with their working conditions, and makes your work environment professional and inviting.  SERVPRO of Charles County and SERVPRO of Oxon Hill can be relied on to make your workspace look its very best, just give us a call at 301-753-8313.

We Got Your Back!

3/19/2021 (Permalink)

Our Community - image of group of people with arms around each other Proud to Serve our Community

After storm damage, it is necessary to begin the restoration process as soon as possible. Analyzing the damage on your own may result in many unnoticed areas that can cause havoc later or lead to more extensive damage to your property. Therefore, hire a professional storm damage restoration company like SERVPRO® of Charles County or SERVPRO® of Oxon Hill, and we will take care of everything, from analyzing, to repair and restoration, leaving your home "Like it never even happened."

So here is why you should opt for our professional storm damage restoration company:

  1. Locally Grown Company: You know us. We have been servicing Charles County and Oxon Hill for over 30 years.  We have grown exponentially and continue to do so year after year. Here at SERVPRO® we are a family, and we attempt to make every customer that we meet feel that they are part of ours. We understand the stress and disruption that happens with fire or water damage and we do our best to provide comfort and peace of mind during those times.
  2. Services on Time: The sooner you connect with us, the less loss you will bear. We are available for emergency services around the clock and are at your service as soon as you reach out to us for help.
  3. High-Quality Process and Highly Trained Staff: Hiring a trained professional company for storm damage restoration will help you reduce the restoration cost. We begin with an assessment, provide the restoration and clean-up. The restoration process will be thorough, timely, and to your complete satisfaction.
  4. Insurance Claim Handling: We are experts in handling insurance matters. If you have no experience in filing insurance claims, then we can help you. Proper filing ensures maximum benefit as we provide you with adequate and comprehensive proof of damage.

You may not often need us, but we are here and happy to help when you do! There is no greater satisfaction than knowing you are helping your community not only with their homes but with their schools and businesses.

Serving Our Community-Children's Aid Society

1/12/2021 (Permalink)

Toy purchases Toys for the Children purchased from community partner Five Below

During this horrible pandemic and its associated restrictions, SERVPRO® of Charles County and SERVPRO® of Oxon Hill remembers that it is vitally important that we do not stop helping each other in this time of need.  We can make a difference as individuals, families and communities.  We are fortunate enough to work, live and SERV our communities, so we give back as well.  In mid-December, we were able to provide a plethora of toys to the Charles County Children’s Aid Society, Inc.

The Charles County Children’s Aid Society was founded in 1934 by a group of compassionate women who recognized that some of their neighbors were having difficulty feeding and clothing their children.  The “society’s” initial goal was to ensure that the basic life necessities of local families were met.  However, as time progressed the group realized that they were unable to provide independently for the less fortunate, and in 1957, the Children’s Aid Society became a 501(c)(3) non-profit human service agency.  CCCAS has continually evolved to address the needs of the current community.

Here at SERVPRO®, we find it very important to be involved in our communities beyond doing business, and we are proud to be able to support them in their mission.

Breast Cancer Awareness Month

10/8/2020 (Permalink)

Breast Cancer Awareness Month

As we all know 2020 has been an extreme year for all of us fighting the global pandemic, COVID-19. Our lives have changed drastically in our day to day activities from putting the kids on the bus and heading to the office to wearing a mask, hunting for Lysol™ and hand sanitizer and becoming full time teacher's aids to help educate our children from home. It is easy to get caught up and bogged down by the drastic changes in the world around us, BELIEVE ME I KNOW, but it is so important to not let this year pass us by without stopping to reflect, remember and rejoice.

October is Breast Cancer Awareness Month, and this is something that I hold extremely near and dear to my heart. I have lost loved ones to this disease; I have watched people I love fight this disease and win as well as I am watching someone currently fight this disease head-on. Through all the changes and obstacles we face in life it is imperative that we remember self-care. The National Breast Cancer Foundation website offers so much information and many wonderful tips for you to review. They offer education, tips and step by step instructions that are easy to read and understand. They also provide a way for you to get involved if you want to help support the cause and if you need help they offer the ability to receive it as well. I highly recommend you check it out.

All in all, I want you to know that SERVPRO® is not just your premier cleanup and restoration company--we are a part of the community. We live, work, shop and support our community in many ways and consider our community family. There is nothing more important to us than the success, health and overall well-being of our community!

Take care of yourselves family, and remember, we are always Here to Help!

COVID Support for our community.

5/15/2020 (Permalink)

It is easy as a SERVPRO® employee to tell people that you are always “Here to Help” and honestly, we are. But when it really counts, and your community needs you that is when you stand behind those words and show up.

SERVPRO® of Charles County and SERVPRO® of Oxon Hill will always show up for our community. We will always be here to lend a helping hand when our community calls on us. We have partnered with multiple organizations within our community and it is part of what makes my job so rewarding.

With the COVID19 pandemic we have been called on to utilize our expertise to protect the community we serve. With our expertise in bioremediation SERVPRO® is the Nations #1 choice for cleanup and restoration and we are proud to have earned that title.

Recently we had the opportunity to clean and disinfect the Emergency Service Vehicles at Benedict Volunteer Fire Department and it was an honor. Benedict VFD has been proudly serving Charles County since 1950 and it was amazing to be able to give back.

Thank you to all our Firefighters, Paramedics and Police Officers! You all are appreciated every day! If there is anything we can ever do please do not hesitate to let me know.


Lauren C. Lancaster

Email ME


A COVID-19 Update to our Community

3/25/2020 (Permalink)

A COVID-19 Update to our Community

Here at SERVPRO® of Charles County and SERVPRO® of Oxon Hill we would like you to know that we are open and working. The safety of our staff and community are MOST important during these difficult times.

SERVPRO® offers cleaning services including the removal of biohazard contaminants. We have specialized training and products to get your property back to business. SERVPRO® is actively performing proactive cleanup that involves facility or structure cleaning and disinfecting where the customer states there is no active known threat of COVID-19 contamination or exposure.

It is important that you know, we are also still providing our standard Fire, Water, Mold and Crime Scene mitigation services if needed. Making sure that we are here for our community is our #1 priority at this time.

If you can stay home, please do so and protect yourselves and others. Coming together as community is how we will persevere through this pandemic and in the end we will be stronger.

Thank you and stay safe,

SERVPRO® Of Charles County

(301) 753-8313

SERVPRO® of Oxon Hill

(301) 292-4447

Soda Blasting is HERE for 2020!

3/20/2020 (Permalink)

Soda Blasting is HERE for 2020!

Soda blasters can be used to remove paint, grease and dirt build up from practically any surface including Steel, aluminum, sheet metal, brick, concrete, granite, glass and fiberglass. Soda blasting can also kill mold spores and remove mold growth from almost any surface. Soda blasting is also very helpful in Smoke removal because the soda absorbs the odor during the cleaning process, leaving you with a clean and fresh smelling area.

Sodium bicarbonate is used in these processes because it has a much milder abrasive factor than sandblasting. Therefore, we can clean so many different surfaces without the worry of damaging the base material.

SERVPRO® Of Charles County and SERVPRO® of Oxon Hill has heard your request and invested in the IBIX 25 system to meet your needs. We can now handle any and all your soda blasting needs from Soot, Mold and graffiti removal on any surface. Call us today to schedule your FREE Inspection @ 301.753.8313.

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO of Charles County and SERVPRO of Oxon Hill is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your business needs deep cleaning services, call the experts today – SERVPRO of Charles County (301) 753-8313 or SERVPRO of Oxon Hill (301) 292-4447.

Serving our community when they need it most!

2/7/2020 (Permalink)

Serving our community when they need it most!

Here at SERVPRO® of Charles County and SERVPRO® of Oxon Hill you will repeatedly hear us say that we “Support the community we serve” and this is something we take pride in. Our community has supported us for over 33 years in this area and we have always given back.

This year is no exception. Thus far in 2020 we have seen a tremendous amount of fires in Southern Maryland and it has been heartbreaking. We have seen reports of families displaced from their homes almost every week it seems.

When families are faced with this tragedy the last thing they are thinking about is grabbing basic necessities such as shampoo, conditioner, soap, toothbrush, toothpaste etc. So SERVPRO® of Charles County and SERVPRO® of Oxon Hill met with Mr. William Smith, the PIO for Charles County, and dropped off some of the care packages we put together containing necessities. Mr. Smith is an asset to our community as he is on the scene of basically every fire and when a family is displaced, he will have these packages on hand to personally deliver them.

When the community comes together that is when greatness is achieved. We are so excited about the continuation of that relationship and the continuous opportunity to SUPPORT THE COMMUNITY WE SERVE!

The Article posted by Mr. Smith on the Charles County Volunteer Fire & EMS page can be found HERE

RSV is here!

1/17/2020 (Permalink)

RSV is here!

RSV is running rampant in the USA and in Maryland this year. There have been significant increases in RSV cases right here in our schools, homes, daycares and community.

What is RSV?

Respiratory syncytial virus also known as RSV is a common, and very contagious virus that infects the respiratory tract of children. This virus is spread through the air by cough or sneeze as well as by direct contact like touching.

RSV is a virus so there is no medication to directly treat RSV but you can try to treat symptoms of RSV. The best plan of action during this increased RSV season is to wash your hands often, keep your children home if they are sick and make sure that your facilities are disinfected thoroughly.  


SERVPRO® of Charles County and SERVPRO® of Oxon Hill can disinfect your facility with an all natural, botanical cleaning agent that is so safe I have personally consumed it! Call us today for 15% off all disinfectant treatments through 2/29/2020- 301.753.8313.

Loretta and Mary’s Pantry @ Sacred Heart

1/3/2020 (Permalink)

Loretta and Mary’s Pantry @ Sacred Heart Church- 2019

This year was a little different for SERVPRO® of Charles County when it came to Loretta and Mary’s Pantry. When asked what items were needed for distribution the answer was “Soup and Crackers.” WOW, not what we expected to hear from them, but we are “Here to Help.” Travis and I set out to the store on a mission for Soup and Crackers! I think people in the store thought we were crazy with carts full of Soup and crackers. Of course, we had to grab some other items just to be on the safe side but we definitely made sure we had Soup and Crackers. While unloading the items and stocking the shelves of the pantry we realized the need for hot Chocolate, Tea and Coffee. So off to the store we go again.

The point of explaining this to you is that the smallest things we take for granted can be major blessings to those in need. Imagine if you purchased 4 cans of soup and a box of crackers each month and donated it. It doesn’t seem like a whole lot correct. Well imagine if 25 people bought 4 cans of soup and a box of crackers each month and donated. Now does it seem like a lot.

Once again this goes back to what we believe here at SERVPRO® of Charles County and SERVPRO® of Oxon Hill… “If everyone did a little, we would have a lot.”

The Arnold House- Thanksgiving 2019

12/4/2019 (Permalink)

Thanksgiving Donations to The Arnold House in Waldorf, MD Donations made to The Arnold House in Waldorf, MD

The Arnold House- Thanksgiving 2019

So as the holidays approach again I find myself being thankful for what I have. Of course we all strive for better and sometimes even more, but at the end of the day, I am blessed.

The Arnold House, located in Waldorf, MD, does a phenomenal job year-round feeding our community. Not until my work with The Arnold House did I realize how many families in our area struggle to provide a meal each night. This realization just made it easier to make The Arnold House one of the organizations we assist with on a regular basis. Here at SERVPRO® of Charles County, we feel as if no one should ever have to worry about where their next meal is going to come from. Though we cannot end world hunger, we wish we could, we can make a difference in our community by partnering with organizations like The Arnold House.

The Arnold House organization is a blessing to our community, and we are proud and honored to be able to assist them with their important mission. Our belief here at SERVPRO® is “If everyone did a little, we would have a lot.” 

Thank you to everyone at The Arnold House for all that you do!

SERVPRO® : Helping with Hygiene

11/18/2019 (Permalink)

SERVPRO® : Helping with Hygiene.

The Charles County Children’s Aid Society located in Waldorf, MD and has been assisting families for the past 85 years. On October 24th I was lucky enough to have been in attendance to their celebration. As most of you already know we have a phenomenal relationship with The Charles County Children’s Aid Society but even I was astonished at the additional things I saw and learned that evening.

Normally I am running through the door to pick up a delivery or rushing to drop of things off that they need, but not that evening. That evening I was able to step back and observe the facility, the working members, volunteers and board members. I noticed things that normally get lost in the hustle and bustle of service. I was able to tour the facility, see work areas, storage for Christmas connection and I even noticed bare shelves. When I asked a board member what should be in that area she informed me that they get so much help from the community but people often forget about personal hygiene. PERSONAL HYGIENE? That’s what should have lined those bare shelves!!! I sat there thinking of how I could help with this as she explained in detail how those items are overlooked. She spoke with such a grateful heart but I knew something needed to be done. This is when the “Helping with Hygiene” campaign was born.  

The next day when I returned to work I immediately sprung into action and got approvals for us to do this on behalf of The Charles County Children’s Aid Society. I sent out mass emails and began making boxes. I had a great response from the community and we are currently running this campaign until December 1, 2019.

If you are interested in helping please contact Lauren Lancaster @ 301.753.8313.

National Day of Service and Remembrance

9/2/2019 (Permalink)

National Day of Service and Remembrance

In honor and memory of those who died on September 11, 2001, as well as the survivors and First Responders, National Day of Service and Remembrance was established in 2009 as a day of reflection. Led by the Corporation for National and Community Service, this is a day to come together as Americans did following the events of 9/11 to help neighbors in need, and to honor veterans and First Responders in your community. On this day and every day, SERVPRO® salutes those heroes who arrive in the greatest times of need and stand strong in the face of disaster. These heroes are the First Responders who keep our communities safe in trying times. Give back and make a difference in your community this year.

To find a volunteer opportunity near you, or to register your National Day of Service and Remembrance event, visit

Tiger Lily Charities and SERVPRO

7/2/2019 (Permalink)

This year SERVPRO® of Charles County and SERVPRO® of Oxon Hill had the opportunity to Join forces with Tiger Lily Charities and support their 10th annual Golf Tournament!

Who is Tiger Lily Charities?

Receiving a cancer diagnosis is a life-changing occurrence that often comes with a great financial burden for the family of those affected. Tiger Lily Charities, works to ease this burden by providing financial support to patients and their families. The charity was founded by Tiffany Kuhn, a leukemia survivor, in 2010.

Tiger Lily Charities is an organization that is dedicated to leukemia patients. They provide financial support to their clients who are experiencing financial difficulties as a result of their diagnosis. They are able to provide grants for transportation costs, household bills, medical co-pays, etc. Tiger Lily Charities can also provide referrals for additional support services. They have hopes that in the future they will be able to provide free transportation services for cancer patients who do not have reliable means of transport to and from cancer-related services.

Continuity in care is extremely important during cancer treatment, and their research shows that transportation can be a barrier to care for many cancer patients.

SERVPRO® of Charles County and SERVPRO® of Oxon Hill looks forward to this continued partnership with Tiger Lily Charities and hopes you will consider this organization in the future.

Tiger Lily Charities

SERVPRO® of Charles County and SERVPRO® of Oxon Hill can be your one stop shop.

6/13/2019 (Permalink)

SERVPRO® of Charles County and SERVPRO® of Oxon Hill can be your one stop shop.

We are excited to announce that we can now be your one stop shop! SERVPRO® of Charles County and SERVPRO® of Oxon Hill now has a reconstruction division by the name of Code 1 Contracting, Inc. SERVPRO® of Charles County, SERVPRO® of Oxon Hill and Code 1 Contracting, Inc are all owned by Jonathan Stroup. This year Jon decided that it was time to join forces to make for a better customer service experience and offer Code 1 services to our SERVPRO® customers. The ability for us to provide this service to our customers makes for a more comfortable and seamless transition into getting your home back to normal.

When a homeowner experiences a loss, it is a very emotional event as there has been damage to possibly your largest investment. When SERVPRO® arrives, we look to provide a sense of relief because we are Here to Help. We show up ready to work and begin explaining the cleanup process. At this point the homeowner begins to see a light at the end of the tunnel.

What we have realized is that once cleanup has begun there are times that we have to perform demolition in order to fully remediate the problem. When this occurs homeowners in the past have had to reach out to a separate company and deal with them on getting the demolition repaired. This is no longer the case. Now SERVPRO® and our reconstruction team, Code 1 Contracting, Inc, can come in and take care of the issue from start to finish, thus reducing the amount of stress and work on the homeowner’s plate.

If you need any reconstruction services please do not hesitate to reach out to SERVPRO® of Charles County, SERVPRO® of Oxon Hill or Code 1 Contracting, Inc today!

SERVPRO® of Charles County 301.753.8313

SERVPRO® of Oxon Hill 301.292.4447

Code 1 Contracting, Inc 240.435.0534


SERVPRO® and our community!

6/1/2019 (Permalink)

SERVPRO® of Charles County and SERVPRO® of Oxon Hill has been in business for over 32 years serving the Southern Maryland area. Jon Stroup has not only built a company that cares about their community, but he has also created a company that cares about their employees and employees that care about their customers. 

SERVPRO® of Charles County and SERVPRO® of Oxon Hill enjoy being involved in things that help the community be a better place. From sponsoring soup kitchens, donating food and participating in golf tournaments to fight cancer, Jon is all about supporting the community he serves.

There are a lot of events coming up that you will see SERVPRO® in attendance and we would love for you to stop us and take pictures. We look forward to this year’s events and many more to come.

Not another tag line!

5/1/2019 (Permalink)

Faster to any size disaster.

This is not just another tag line for SERVPRO® of Charles County and SERVPRO® of Oxon Hill —it is a commitment from each of us to be there when you need us most.

Whether you are a small business or home owner facing minor fire or water damage, or a property manager dealing with a widespread disaster, the SERVPRO® System has the resources needed to respond quickly and efficiently. The sooner help arrives, the sooner restoration begins and the sooner you can resume business as usual.

SERVPRO® of Charles County and SERVPRO® of Oxon Hill are just the tip of the iceberg. Should a major disaster such as a flood or wildfire occur, SERVPRO’s Disaster Recovery Team® is always poised and ready to go where they are needed.

If a fire, water or mold damage strikes, no matter the size, call SERVPRO® of Charles County- 301.753.8313 or SERVPRO® of Oxon Hill- 301.292.4447. Backed by a system of more than 1,700 Franchises strong, we’ll help make your property disaster “Like it never even happened.”


4/1/2019 (Permalink)

When an unexpected disaster hits your home, it is an emotional and tragic event. Many are left confused and upset, not knowing the next steps to take. Do not fret though, your Service Professionals at SERVPRO® of Charles County are here to help guide you through the remediation process making it as least worrisome as possible! With our crews who have the Institute of Inspection, Cleaning and Restoration Certification (IICRC) certifications, you know you are in good hands. With the highest standard of care, our crews are trained to not only take care of your property, but also you. With constant communication, you will always understand the steps in remediation process of your house. Any questions are answered with a detailed explanation to ensure that there is not any confusion. Whether you occupy the affected home or not, you can rest easy knowing you are being taken care of in the best matter of care provided. SERVPRO® of Charles County also deals directly with your insurance provider to make it easier for you. This limits the time needed to get approvals and helps the remediation process move along swiftly. We know that during this tragic time, the most important thing to you is getting your house back to its previous condition and to move along in your life from the disaster that has occurred to you. With SERVPRO® of Charles County, our goal is to not only remediate your home but also to make it "Like it never even happened.”


12/11/2018 (Permalink)


Pretty lights, candles and decorations are just a few of the items bringing charm and cheer to the holiday season— however, if they are not used carefully your holidays may go from festive to frightening. The American Red Cross offers the following safety tips to help greatly reduce the fire risk in your home or business this holiday season.

  • Place Christmas trees, candles and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents and candles.
  • Make sure light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer’s instructions.
  • Always unplug tree and holiday lights before leaving the property or going to bed. n Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed.
  • Use only sturdy tree stands designed not to tip over. Keep curious pets and children away from Christmas trees.
  • Keep anything that can catch fire—pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging and towels or curtains—away from your stove top.
  • Designate one person to walk around your property to ensure all candles and smoking materials are properly extinguished after guests leave.

 Your local SERVPRO® Franchise Professionals wish you a safe and happy holiday season!

DID YOU KNOW? The top three days for home candle fires are Christmas, New Year’s Day, and Christmas Eve.

Helping the Children’s Aid Society

12/7/2018 (Permalink)

Helping the Children’s Aid Society

Located in Charles County since 1934, the Children’s Aid Society has been a beacon for local families who need help improving their quality of life. This non-profit holds many events to give to their community and SERVPRO® of Charles County proudly supports them. Every year, SERVPRO® of Charles County helps with the Children’s Aid Society’s Back to School event, and their Christmas Toy Connection.

The Back to School event provides school supplies for families who would not be able to normally afford it. With the proper school supplies, the children can succeed in their academic year! SERVPRO® of Charles County provides a numerous number of items to ensure the Back to School event goes smoothly. Some of those items are backpacks and lunch boxes, packs of paper, pencils and pens, etc.

The Christmas Toy Connection is one of the biggest programs of the year for Children’s Aid Society. Working with the Charles County Department of Social Services, the program assists over 2,000 children by providing them with Christmas toys and gifts. SERVPRO® of Charles County helps aid this program in two ways. One way is by dropping off the Children’s Aid Society’s toy collection boxes to local business and retrieving them at a later date. The second way is by SERVPRO® of Charles County’s toy donation. This donation is one of the largest campaigns we donate to by buying a large number of toys and gift to be given out.

SERVPRO® of Charles County is proud to help serve an amazing organization as the Children’s Aid Society!

Why SERVPRO® of Charles County

12/5/2018 (Permalink)

Why SERVPRO® of Charles County

There is no disaster that hits home quite like a disaster to your property, home, or business. When you have suffered a fire, water, or mold damage, you don’t have time to waste searching for a company to fix your property.

When disaster strikes, depend on SERVPRO® and our network of over 1,700 Franchises in North America. Whether the job is big or small, SERVPRO® of Charles County Professionals will be there to help make it “Like it never even happened” so you can get back to your home or business and on with your life.

On our website, you will find information on the mold mitigation and remediation process and what may take place if you are dealing with a mold loss. There’s also information on services you may never think you’ll need: biohazard, crime scene, and vandalism cleanup.

It’s good to know SERVPRO® of Charles County is here if you ever need us. If you’re in need of cleanup and restoration services, call SERVPRO® of Charles County today @ 301-753-8313.

Helping Those Who Help Others

11/28/2018 (Permalink)

Helping Those Who Help Others

“We are not put on this earth for ourselves but are placed here for each other. If you are always there for others, then in time of need, someone will always be there for you.” This is a quote by Jeff Warner that fully captures one of our beliefs. When SERVPRO® of Charles County sees an organization that is doing all they can to help the community, we love to help them in any way.

The Arnold House is a nonprofit organization that aids families in the Southern Maryland area providing them with food and items that they need to help them daily. One of the many ways SERVPRO® of Charles County helps the community is by donating to The Arnold House. Every year we help with their three major events; Back to School, Thanksgiving, and Christmas.

With Back to School, numerous school supplies are given ranging from backpacks to pencils. Additionally, we donate items that can be used for school lunches. The Arnold House is ONE of the various locations throughout the area that does the summer lunch program. This is where children can come and get a free lunch during the summer. No child should be worried about their next meal but unfortunately that is not always the case, so we gladly step up and help!

For Thanksgiving and Christmas, holiday food is donated to make sure the families in Southern Maryland can have bountiful meals. Here at SERVPRO® we have even helped with making and distributing the packages the families in need and it was the best day ever!

Our owner and our staff are overjoyed to be able to partner with such a wonderful organization such as The Arnold House!

Why IICRC is so important to SERVPRO® of Charles County

11/28/2018 (Permalink)

Why IICRC is so important to SERVPRO® of Charles County

Most people are unaware of what IICRC is, and that is normal. I didn’t know what IICRC was until I took my first class.

IICRC, Institute of Inspection, Cleaning and Restoration Certification, is a certification and standard setting non-profit for the cleaning and restoration industry. IICRC was founded in 1972 and have evolved to a global organization. IICRC has been the driving force in establishing the industry standards and reference guide for professional cleaning and restoration. Every five years the standards are reviewed and updated. This industry changes rapidly with advancements in technology and science so the standards must also evolve.

IICRC Certified firms are held to a higher standard ensure their certifications are in good standing. IICRC firms must present accurate information to consumer and conduct business with honest and integrity. They also require a technician on all jobs who has been formally trained, and passed, all required testing. Certified firms are required to participate in continuing education programs to keep technicians up to date on the latest changes. We must maintain liability insurance to protect all parties in the event of an accident. We must also maintain a written complaint policy and agree to BBB or similar arbitration to resolve disputes and accept the conclusions and recommendations of arbitration.

Here at SERVPRO® of Charles County we take pride in our team being certified through IICRC. We even certify office staff because the knowledge gained through IICRC certifications is extremely useful in day to day operations. We believe that investing in our team is how we produce the best levels of customer service.

Don’t Let A Kitchen Fire Invite Itself to Your Holiday Party

11/14/2018 (Permalink)

Did you know that cooking fires are the number 1 cause of house fires in the United States? During the Holiday season, many things can go astray during the excitement and flurry of commotion. The last thing you want, is a kitchen fire to erupt. Are you prepared on how to prevent or stop a kitchen fire in case it happens? If not, do not worry! Here are some tips to keep you safe during the holiday season.

Don’t Overload the Electrical Outlets

Electrical fires are twice as deadly as other home fires. Preventing overcrowding in the circuits are the way to go! If you don’t have enough outlets to avoid plugging in two crockpots full of holiday goodness into the same outlet, then a surge protector is one of the best holiday gifts you can give yourself!

Additionally, never use any electrical device where there is a potential for the device to get wet. If there is an electrical issue, AVOID WATER.  Unplug the device if it is safe enough to do so with a towel, turn the circuit breaker off, and tend to the fire if it is possible. You never want to put your family at risk, so if the fire is too out of control, evacuate the household quickly and contact your local fire department.

Decorations, Decorations, Decorations

Who doesn’t go full out when decorating for holidays? Candles, decorative towels, bows, and so much more dress our entire house. Why could that be an issue if the decorations are not placed safely? The issue is that in November and December, 20 percent of house fires are due to decorations being too close to an open flame or heat. Decorations are fun for holidays when you can take them down at the end of the year, not when you have to rebuild and decoration an entire kitchen after a fire!

Gas Leak

When temperatures drop, and kitchens are busy cooking holiday feasts, a household gas consumption increases. This is when you need to be aware of the smells in your home or any hissing noises. The smell of rotten eggs is a sign of a dangerous gas leak and needs to be taken seriously. Hissing noises could mean that your stove could have a breach in its connection but DO NOT pull the stove away to check. You could further the disconnection and create a larger leak. Do not turn on lights of use your phone due to the potential of a fire to spark. Instead, evacuate, turn off the gas to your home, and call 911.

Don’t Let Fun Time Take Away From Safety

Grease fires can start in a second, don’t let old family stories cause you to leave the kitchen unattended with food cooking. When a fire starts, especially from grease, you want to put that fire out before it damages your home or your family.

Water is not your friend when grease fires are involved. Pouring water on a grease fire will cause the flame to intensify and become a larger fire. Baking soda and salt are the best things to put out that kind of flame!

In Conclusion

Holidays are very fun, yet very dangerous if you are not taking safety into consideration. Make sure to have functioning smoke detectors and a fire hydrant easily accessible in your home and take a moment to learn and prepare how to handle a kitchen fire if it happens. The only fire you want in your home, is the one in your fireplace when you are roasting chestnuts. Happy Holidays!