SERVPRO of Charles County and Oxon Hill Employee Photos

Male in mid-30s wearing a green SERVPRO logo golf shirt. SERVPRO Logo above.

Christopher Connor - Production Manager

Christopher (we call him Chris) joined the SERVPRO® family July 2013. Chris is a family man through and through. He loves spending time with his kids, working on cars, riding dirt bikes and working. His favorite sports teams are the New York Nicks and Jets. 

Chris has more than 10 years of experience in all aspects of cleaning and restoration, which is why he also does all of the carpet cleaning for us.  There is much to know about carpet cleaning to thoroughly clean and get best results without damaging the carpet. Experience is the best teacher, but Chris is also certified in carpet cleaning (CCT) by the IICRC, so he handles all carpet cleaning jobs for us.

Chris holds certifications as well: Water Damage Restoration (WRT), Fire Damage Restoration, Mold Remediation (CMRS), Blood Born Pathogens, Crew Supervision, and our internal job management system.

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Jonathon Frakes

Jonathon Frakes- Production Manager

Jonathon joined the SERVPRO® family in January 2015.

JONATHON’S CERTIFICATIONS

  • Crew
  • Water
  • Fire
  • Carpet
  • DryBook
  • Fire & Smoke (IICRC)
  • Odor Control (IICRC)
  • WRT (IICRC)
  • Blood Borne Pathogens
  • Intro to Commercial Restoration
  • Commercial Business Development
  • Commercial Staffing
  • Commercial Clients and Stakeholders
  • Commercial Subcontractor Vendor and Resources
  • Commercial Equipment

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Zachary Britt

Zach Britt- Production Manager

Zach joined the SERVPRO® family October 2015. Zach has almost 10 years of restoration experience and it shows in his work. Zach is a wonderful Father to his daughter and son, and they are his pride and joy!     

ZACH’S CERTIFICATIONS

  • Crew
  • Fire
  • Water
  • Carpet
  • DryBook
  • Fire & Smoke (IIRC)
  • Odor Control (IIRC)
  • Applied Structural Drying (IIRC)
  • WRT (IIRC)
  • EPA Lead Safe
  • Blood Borne Pathogens
  • Intro to Commercial Restoration
  • Commercial Business Development
  • Commercial Staffing
  • Commercial Clients and Stakeholders
  • Commercial Subcontractor Vendor and Resources
  • Commercial Equipment

Production Crew Chief

Kendall Batten

Kendall Batten- Production Crew Chief

Kendall joined the SERVPRO® family in 2018. Kendall came to SERVPRO® with the drive and determination to learn everything he can about the Restoration industry. Kendall is a talented team player and we are so excited to watch him learn and grow. Kendall is also a New Father to a beauiful baby girl.

Kendall's  Certifications

  • WRT (IIRC)

Prduction Crew Chief

Matthew Garcia

Matthew Garcia- Production Crew Chief

Matt Joined the SERVPRO® family in 2020. Matt is a great technician. Matt has two cats which are like his children that he loves very much. Matt also loves to sing, and he’s been told that he’s good.

Matthew Garcia Certifications

  • WRT (IIRC)

Production Crew Cheif

Logan Shifflett

Logan Shifflett- Production Crew Chief

Logan joined the SERVPRO® family in 2020. Logan likes to think he the star of the team. Logan loves to play video games and taking naps. Logans favorite sports teams are the Nat’s and the Steelers. Logan also was a volunteer fire fighter.

Logan Shifflet Certifications

  • WRT (IIRC)

Nicole Dyer

Nicole Dyer

Nicole Dyer- Sales & Marketing Manager

Nicole is so much more than her job title, and we are fortunate to have her on staff.

She is originally from Texas but came to the Waldorf area from Florida. She graduated from North Point High and attended The College of Southern Maryland. With two dogs and two cats, she is definitely an animal lover!

Nicole is in charge of customer relations, and she takes it upon herself to see that each customer has an excellent experience. So that has her engaged at every step of the process, including seeing that the Production Team provides an exceptional level of service to each customer. If you have questions or any needs, please call and ask to speak to her directly. You will find her delightful to work with.